Your clients want to know what's happening on their project — and that's reasonable. Instead of fielding daily texts and emails, give them a secure login where they can see everything themselves, 24/7.
The average general contractor spends 5–8 hours per week answering status update requests from clients. Texts asking "when does framing start?" Emails wondering "has the permit been approved?" Phone calls checking if the invoice has been sent. Every one of those interactions is interrupting your actual work — and none of them are billable.
A client portal doesn't just save time. It changes the dynamic of the relationship. Clients who feel informed and in-the-loop are less anxious, less demanding, and more likely to refer you to the next homeowner. Transparency builds trust — and trust wins you repeat business.
Everything they need to feel informed — nothing they can touch.
When clients can check the portal instead of calling, your phone stops ringing mid-pour. Contractors who use client portals report a significant reduction in status-check interruptions — time that goes back to running the project instead of explaining it.
Clients who have been watching their project progress through the portal feel confident in your invoices. They've seen the work happen in real time. That visibility accelerates payment approval — clients aren't questioning invoices they already understand.
Most contractors communicate by text. A polished client portal signals that you run a serious, organized operation. Clients talk to their neighbors, friends, and coworkers — "my contractor has this incredible portal where I can see everything" is the kind of word-of-mouth money can't buy.
Every document, invoice, change order, and photo published to the client portal is timestamped and logged. When a dispute arises — and eventually it will — you have a clear, organized record of everything that was shared with the client and when.
No. The BuilderFlowPro client portal is strictly read-only. Clients can view project progress, documents, invoices, change orders, schedule, and photo updates — but they cannot make any changes, add comments, or alter any project data. You stay in full control of everything.
You invite clients by entering their email address in BuilderFlowPro. They receive a secure invitation link, create a password, and can log in at any time from any device — desktop, tablet, or phone. No app download is required. The portal is fully mobile-responsive.
Yes. You control what is shared. Documents, drawings, and photos must be explicitly published to the client portal before they're visible. Internal notes, your cost breakdowns, and subcontractor details remain private and are never shown to clients unless you choose to share them.
The client portal is included in the Professional and Business plans. All plans come with a 14-day free trial and no credit card required, so you can test the portal experience — including logging in as a client — before committing to a plan.
14-day free trial. No credit card required. Client portal on Professional and Business plans.
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