BuilderFlowPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management software platform at builderflowpro.com and the BuilderFlowPro application.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Register for an account (name, email address, company name)
- Subscribe to a paid plan (billing information processed securely by our payment processor)
- Contact our support team (name, email, message contents)
- Invite team members to your workspace
- Enter project data, estimates, invoices, and other construction records
Automatically Collected Information
When you use our platform, we automatically collect:
- Log data (IP address, browser type, pages visited, time stamps)
- Device information (operating system, screen resolution)
- Usage data (features used, actions taken, session duration)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the BuilderFlowPro platform
- Process transactions and manage your subscription
- Respond to customer support requests
- Send transactional emails (invoices, receipts, system notifications)
- Improve our platform through usage analytics
- Comply with legal obligations
- Prevent fraud and ensure platform security
We do not sell your personal data to third parties. We do not share your construction project data with other users or companies on the platform.
3. Data Isolation and Security
Each company on BuilderFlowPro operates within a completely isolated workspace. Your project data, estimates, invoices, client information, and team records are never shared with or visible to any other company using the platform.
We implement industry-standard security measures including:
- Encrypted connections (TLS/HTTPS) for all data in transit
- Database-level row security policies
- Role-based access controls within your workspace
- Regular security audits and vulnerability assessments
4. Cookies
We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze platform usage via Google Analytics (see Section 5)
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
5. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics: Website analytics. Data is anonymized. You can opt out via Google's opt-out browser add-on.
- Payment Processor: Billing and payment processing. We do not store full credit card numbers.
- Netlify: Website hosting and form submissions for our marketing site.
6. Data Retention
We retain your account data for as long as your account is active. If you cancel your subscription, your data is retained for 30 days before permanent deletion, giving you time to export your records. You may request immediate deletion by contacting support@builderflowpro.com.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your construction data in standard formats
- Opt out of marketing communications at any time
To exercise these rights, contact us at support@builderflowpro.com.
8. Children's Privacy
BuilderFlowPro is a business software platform not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice within the platform. Continued use of BuilderFlowPro after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us: